The interruption, lasting for more than 5 hours, impacted around 40 percent of the Australian population, creating chaos during the morning peak hour.
The outage forced a brief shutdown of train networks in some cities and rideshare services, causing significant delays. Offices, cafes, and businesses faced issues with payment systems and online operations.
Customers also reported difficulties accessing banking services, with Commonwealth Bank acknowledging potential issues with some of its services. The outage even reached hospitals, impacting their phone lines.